Hot Tub FRequently Asked Questions...
A well-maintained hot tub should give you years of comfort, but over time, parts can wear out, and issues may develop. Unusual noises such as grinding, humming or squealing may point to a problem with the pump or motor, while inconsistent water temperature can signal a faulty heating element, thermostat or sensor.
Weak or uneven water flow could be due to blockages, airlocks or pump issues, and leaks or damp patches around the hot tub may indicate problems with plumbing, seals or the shell.
Error codes on the display should always be checked against the user manual, and unpleasant smells, foamy water or cloudiness may suggest a chemical imbalance or failing filtration system. Electrical faults, like your hot tub tripping the breaker or not powering on, also need prompt attention from professionals.
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To keep your hot tub running properly, lots of care and attention are essential. Start by cleaning or replacing your tub's filters every few weeks to maintain strong water flow and remove debris. Test the water chemistry regularly and balance the pH, alkalinity and sanitiser levels to prevent build-up and keep the water safe.
You must remember to drain and refill your hot tub every 3-4 months, as this will help refresh the water and clean the shell. Keep the cover in good condition to retain heat, reduce energy costs and prevent dirt from entering the water.
Check the pumps, jets and heater for any unusual noises or changes in performance, and address small issues quickly before they turn into costly repairs. By keeping up with simple maintenance and scheduling professional servicing when needed, you can extend the life of your hot tub and enjoy reliable performance all year round.
The beginner’s guide to hot tub maintenance always starts with keeping the water clean and chemically balanced to make sure it is safe and comfortable to use. Clean or replace the filters frequently to maintain strong water flow and remove debris, and remember to drain and refill the hot tub every few months to refresh the water.
Inspect the shell, jets and pumps for any signs of wear or damage, and keep the cover in good condition to protect the water from dirt and help retain heat. With consistent care and attention, your hot tub will last longer and run efficiently.
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Regular hot tub servicing is important to keep your spa safe, efficient and long-lasting. Professional servicing will make sure the water system, pumps, heater, and electrical components are all working correctly, reducing the risk of breakdowns or costly repairs.
It also helps to spot early signs of wear, leaks or damage before they become serious problems. Most of the services include deep cleaning and thorough checks that go beyond everyday home maintenance, improving water quality and energy efficiency.
By scheduling regular services, you'll have peace of mind knowing your hot tub is in good condition and ready to use whenever you want.
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You should have your hot tub professionally serviced at least once a year to keep it in good working order. However, if you use it frequently or notice any issues such as unusual noises, reduced water flow or heating problems, it is best to arrange servicing sooner.
Regular professional checks help maintain performance, extend the life of the components and ensure the water stays safe and clean.
If your hot tub stops heating, you want to start the process by checking the control panel for any error codes, and make sure the temperature of your tub is set correctly. Inspect the filters for blockages, as clogged filters can restrict water flow and affect heating.
Make sure the water level is high enough and that the breaker has not tripped. If these steps do not solve the problem, the issue could be with the heating element, thermostat or pump, which may require professional repair. Avoid using the hot tub until the fault is fixed to prevent further damage.
The first aspect to check is the area around it for damp patches or pooled water. Look closely, and inspect the shell for cracks, the plumbing connections for loose fittings, and the pump or heater for signs of water escaping.
Worn or damaged seals are usually a cause of leaks and may need replacing. Also, check the cover to ensure rainwater is not being mistaken for a leak. If you cannot find the source or the leak is severe, contact a professional to prevent further damage.
You should call a hot tub engineer if you notice problems such as persistent leaks, no heating, weak or uneven water flow, unusual noises from the pump or motor, or recurring error codes on the control panel.
Electrical faults, for example the breaker tripping or your hot tub refusing to power on, should always be handled by a qualified professional for safety.
If basic troubleshooting does not solve the issue, or if you are unsure of the cause, a hot tub engineer can diagnose and fix the problem before it worsens.
Ignoring hot tub repairs can lead to bigger and more expensive problems over time. A small leak can damage the frame, insulation and surrounding area, while a faulty pump or heater can fail completely, costing far more to replace.
Poor water quality from neglected maintenance can also damage components and pose health risks. Addressing issues quickly not only saves money but also extends the life of your hot tub and keeps it safe and enjoyable to use.
Hot tub winter maintenance is important to keep your spa running efficiently in colder weather. Check the water chemistry on a regular basis to avoid damage from scale or corrosion. Keep the water topped up, as low levels can affect heating and circulation.
Clean the filters often to maintain strong water flow, and inspect the cover for damage; that way, it retains heat and keeps debris out. If you're aiming to use your hot tub over winter, maintain the set temperature to prevent it from freezing.
If you are closing it for the season, fully drain it, remove all water from the pipes, and store it with a secure, weatherproof cover.
To extend the life of your hot tub, keep up with maintenance tasks such as cleaning or replacing the filters, balancing the water chemistry, and draining and refilling it every few months. Inspect the pumps, jets, seals and shell for signs of immediate damage, and fix any issues it may have quickly before they worsen.
Use a high-quality cover to protect the water from debris, retain heat and reduce energy use. Avoid overloading the hot tub and follow the manufacturer’s care guidelines. With consistent upkeep and occasional professional servicing, your hot tub can stay in great condition for many years.
Your hot tub pump or jets may not be working as they should, and in this case, you must check the water level, as low levels can cause poor circulation. Clean or replace the filters to remove blockages that might be restricting flow.
Look for airlocks inside the system, and these can be released by opening the air release valve or loosening a pump fitting slightly until water flows. Inspect the pump for unusual noises, leaks or vibrations, as these may indicate worn parts or damage.
If the jets are still weak or not working after basic checks, there may be a problem with the pump motor, seals or plumbing that requires professional repair.
A professional hot tub service usually includes a full inspection of all components, such as the pumps, heater, jets, seals and electrical systems, to check for faults or wear.
The engineer will clean or replace the filters, test and balance the water chemistry, and deep clean the shell, cover and other surfaces.
Plumbing lines may be flushed to remove build-up, and any small repairs or adjustments will be carried out. The service also ensures the hot tub is running efficiently, safe to use, and free from issues that could lead to damage in the future.